MYNACHDY TERMS & CONDITIONS OF BOOKING
Your booking is only confirmed when the booking fee (either deposit or full balance) has been received. The booking contract is between you (the “guest) and Coastal and Country Retreats Limited trading as “Mynachdy” (the “owner”). The booking fee (deposit) of 25% of total cost is taken at time of booking if booked over 8 weeks in advance, the balance being payable 8 weeks prior to arrival date.
If the balance of any rental is not paid by the due date, the booking will be treated as cancelled. Any bookings within 8 weeks of the arrival date must be paid in full on booking.
Christmas, New Year and Easter bookings must be paid in full at time of booking and are non-refundable. Subject to availability, changes to the length of reservation can be made up to 48 hours before the day of your arrival (no changes can be made after this time).
All changes made are subject to a £20.00 administration fee per booking. Any difference in price will be charged in addition to the original booking. Please note that if the total price of the new reservation is lower than the original booking, no refund will be made. Changes can only be made by contacting us at info@mynachdy.co.uk
CANCELLATION POLICY
Any cancellation made by the guest for any reason must be made in writing (by letter or email) directly to info@mynachdy.co.uk
Cancellation Fees:
6 weeks (over 42 days): Full deposit.
3-6 weeks (21-42 days): 50% of the full accommodation cost or full deposit, whichever is greater.
2-3 weeks (14-21 days): 75% of the full accommodation cost.
Less than 2 weeks (under 14 days): 100% of the accommodation cost.
Due to the popularity of bookings for Christmas, New Year and Easter, the above rearrangement terms and conditions do not apply. Should the booking be made through a third party i.e. Isles and Miles then 10% of the total cost + VAT will be non-refundable regardless of circumstances.
We strongly advise that guests take out a travel insurance policy which covers booking cancellation. This is available at very affordable rates and gives you the peace of mind that you will get your money back if you need to cancel your holiday.
CANCELLATION BY THE PROPERTY OWNER
The property owner will endeavour to make sure the stated property is available for the dates contracted. In the unlikely event the property becomes not available and the property owner has to cancel the booking, the property owner will endeavour to find the holidaymaker suitable alternative accommodation. If suitable alternative accommodation cannot be found, the holidaymaker shall be entitled to a full refund. The property owner shall only be liable to return the monies received. No compensation or consequential losses shall be paid.
ARRIVAL & DEPARTURE
Guests are welcome to check in from 4:00pm.
In order that Mynachdy can be thoroughly cleaned and prepared for the next arrival, departure time is 10:00am – we ask for your understanding with this.
OCCUPANCY
The number of persons occupying the property must not exceed the maximum number stated on the booking which in the case of Mynachdy is six persons. If it is found that more people than agreed are using the property this will be considered a breach of contract and the Guest and their party will be asked to leave immediately without any refund. The names and addresses of all members of the party must be shared with the Owners. If the Guest wishes to hold any function or celebrations exceeding the occupancy limit it must first obtain the written permission from Mynachdy. If permission is granted an additional charge will be made.
CARE OF PROPERTY
Guests are asked to leave the property clean and tidy. Accidents happen, we ask that any breakages or damage (accidental or otherwise) should be reported immediately to Mynachdy. Failure to do this may result in you being charged for any breakages or damage. Any missing inventory from the property on your departure may also be charged for.
DOGS
Dogs are welcome at Mynachdy but we ask that they are house trained, kept under control and not allowed on the furniture or beds. They must not be left unattended in the property unless crated and unlikely to cause a noise disturbance. Dog hairs are to be removed from carpets and all dog waste collected and disposed of. Dog owners will be held responsible for any damage caused to the property, contents or garden by their dog and for any extra cleaning required. When out walking, you must ensure that dogs are kept under close control as Mynachdy sits within a working farm with livestock in close proximity.
FIREWORKS
Fireworks are not permitted at Mynachdy under any circumstances.
SMOKING
Smoking is not permitted at Mynachdy and a flat fee of £500 will be made if there is any evidence of smoking within the property.
LIABILITY
Mynachdy will not be held responsible for any loss or damage to guests’ personal property vehicles etc. whilst visiting the property.
NOISE
Mynachdy sits in a peaceful rural environment close to the village of Tudweiliog. Excessive noise or partying will not be tolerated and will result in ejection from the property.
CHILDREN
Guests must accept responsibility for the safety of their children at all times whilst visiting Mynachdy and the surrounding land. All children (a person under 16 years of age) must be accompanied by an adult and must be supervised by an adult at all times. You must take particular care when children are around animals, fire, equipment and water. Please be especially careful of the coastal paths, crossing fields with livestock, streams and the sea.
TRAVEL COTS & HIGHCHAIRS
We have a limited number of these that we can provide for your use. Linen and bedding for the travel cots is not provided.
KEYS
There will be a £25.00 charge should a guest lose or damage keys. Failure to return keys on departure could also incur the same charge.
CARE OF THE PROPERTY
You as the Guest are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair and in the same clean and tidy condition at the end of the rental period as at the beginning. You undertake the leave the property secure if left unoccupied during the period of let. You must not use the property for any dangerous, offensive, noxious, noisy, immoral activities (you are allowed to have fun!), or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties.
DAMAGES & BREAKAGES
You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand (although we will not charge for the odd glass or plate).
INTERNET ACCESS
Internet access is provided. You agree to reasonable and lawful usage of this service.
Despite the investment into providing superfast broadband directly to the Farmhouse we give no guarantee that internet access will always be available as it can be affected by a number of external factors. No refunds or compensation will be offered or paid should there be no internet access.
MOBILE PHONES
Please note there is a relatively good mobile reception available at Mynachdy and the surrounding area.
OPEN FIRE & WOOD BURNER
Mynachdy provides a starter supply of logs, kindling and firelighters. Extra can be purchased from a number of the local stores in Tudweiliog, Morfa Nefyn and Nefyn.
COMPLAINTS
Every endeavour is made to ensure your stay with us is memorable for all the right reasons. However, we do recognise that from time to time things do go wrong. In these circumstances it is the responsibility of the Guest to make any such problems known to us as the property owner or their representative as it becomes apparent thereby giving the property owner the opportunity to correct the situation. Unless this procedure is followed, no subsequent claim will be entertained.
The property owner will make every endeavour to rectify any identified problems as soon as is reasonably possible.
CIRCUMSTANCES BEYOND THE CONTROL OF THE OWNER (FORCE MAJEURE)
If for any reason we have to cancel your booking in advance due to circumstances beyond our control for example fire, flood, exceptional weather conditions, epidemics, destruction/damage to the property (“force majeure”) you will be refunded the full amount of the booking. If we have to terminate your holiday early for the above reasons you will be refunded part of the holiday price based on the time remaining of the booking. This will be the full extent of the liability of the Owners. No additional compensation, expenses or costs will be payable.